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FAQ

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FAQs

You will find frequent asked questions (FAQs) here.

How long will my order take to arrive ?

From the time you place your order, our standing production time is up to 5 -7 business days for the large majority of our catalogue. Please note some styles/colours maybe out of stock from manufacturers. This will effect production time. We will inform the customer, in some cases the order may not be fulfilled if the particular garment cannot be supplied. Shipping time is then added to the production time. Our standard shipping across Australia is 2-3 business days. You will be provided with a tracking number for your delivery. For larger custom orders, when it comes from our factory. The product time is generally 12 business days. We can always escalate this per order basis, please discuss with us.

Can I change my order after it has been placed ?

Please contact us as soon as possible and we will try our best to update your order accordingly. If it is already in production, unfortunately we cannot update this.

What is digital printing and screen printing ?

Digital Printing allows custom t-shirts to be printed with no setup fees. It allows for full colour prints onto all colours of t-shirts. Digital uses the same retail quality waterbased inks as screenprinting so ensure an awesome print result that last. Screen Printing is the traditional method of t-shirt printing and requires setup fees per colour in the design which makes it not feasible for small orders. Screen Printing is great for larger runs and/or designs with few colours. We have screenprinting available to orders over 30pcs per design. We are more than happy to advise and suggest the best t-shirt printing method for your print project.
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